Shipping policy
Effective Date: 01-01-2025
Thank you for choosing STUDIO ASP. We are committed to providing you with excellent service, including fast and reliable shipping. Please take a moment to review our shipping policy to understand how we handle shipping and delivery of your orders.
Processing Time:
All orders will be processed within 1 - 2 days from the date of purchase. We work diligently to ensure your order is packaged and ready for shipment as quickly as possible.
Shipping Methods and Delivery Time:
We offer various shipping methods to cater to your needs:
- Standard Shipping: Estimated delivery time is 2 to 3 working days for domestic orders and 5 to 7 working days for international orders.
Please note that delivery times may vary depending on your location and any unforeseen circumstances that may affect courier services.
Shipping Rates:
Shipping costs will be calculated based on the shipping method selected during checkout and the destination of your order. For domestic orders, free shipping will be offered on purchases exceeding £150 in the UK.
International customers are responsible for any customs duties, taxes, or fees incurred during the shipping process.
Order Tracking:
Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status and estimated delivery time of your package.
Address Accuracy:
It is essential to provide accurate shipping information during checkout to ensure your order reaches you without any issues. STUDIO ASP will not be responsible for delays or non-delivery caused by incorrect addresses or missing information.
Shipping Delays:
While we make every effort to ensure timely delivery, there may be instances beyond our control that could result in shipping delays (e.g., extreme weather conditions, natural disasters, or courier service disruptions). In such cases, we will communicate any updates and work towards resolving the issue promptly.
Lost or Damaged Packages:
In the unfortunate event that your package is lost or damaged during transit, please contact our customer support team immediately. We will assist you in filing a claim with the shipping carrier and work towards resolving the situation.
International Shipping:
For international orders, please be aware that customs regulations and processes may lead to additional delays beyond our control. STUDIO ASP is not responsible for any customs-related issues, and any customs duties or taxes imposed by the destination country are the responsibility of the recipient.
If you have any questions or concerns about our shipping policy, feel free to reach out to our customer support team at info@studioasp.co.uk. We appreciate your trust in STUDIO ASP and hope you enjoy your shopping experience with us!
Please note that this shipping policy may be updated from time to time to reflect changes in our shipping practices, so we encourage you to review it periodically.
Thank you for being a part of STUDIO ASP.
Aiden Tooby
Founder, STUDIO ASP.
Date: 01-01-2025